🚚 Shipping & Delivery Policy
Processing Time
Orders are processed within 1–2 business days upon successful payment confirmation.
Processing is done from Monday to Saturday, excluding Sundays and Philippine public holidays.
Delivery Time
Estimated delivery timelines:
• Metro Manila: 2–5 business days
• Provincial areas: 3–7 business days
Delivery timelines are counted in business days only and do not include Sundays and official Philippine holidays.
Delivery times may vary depending on courier operations, weather conditions, and unforeseen circumstances.
Courier
We use trusted logistics partners such as J&T Express and other accredited couriers.
Tracking
Tracking details will be provided once the order has been dispatched.
Important Notice
Solemhaeyz is not liable for delays caused by courier issues, weather disruptions, force majeure events, or holiday closures.